Privacy Policy

1. Introduction

Welcome to jili01's Privacy Policy. This document describes how jili01 (the "Company," "we," "us," or "our") collects, uses, processes, and protects personal information from users (the "User," "you," or "your") who access or use our website at https://jili01.cam (the "Site"), mobile applications, and related services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of the Services immediately.

This Privacy Policy should be read in conjunction with our Terms and Conditions and any other policies referenced herein. jili01 is committed to transparency in our data practices and to maintaining the highest standards of data protection for all users in the Philippines and beyond.

2. Information We Collect

2.1 Personal Information Provided by You

When you register for an account, make a deposit, request a withdrawal, or interact with the Services, we collect personal information that you voluntarily provide to us. This may include:

• Identity Information: Full name, date of birth, gender, nationality, and government-issued identification numbers (e.g., passport, driver's license, or national ID).
• Contact Information: Email address, phone number, residential address, and postal code.
• Financial Information: Payment method details (GCash, PayMaya, bank account numbers), transaction history, deposit and withdrawal records, and billing information.
• Account Credentials: Username, password, security questions and answers, and any other information you provide during registration or account updates.
• Communication Data: Messages, emails, live chat transcripts, and other communications you send to our customer support team or through the Services.

2.2 Information Collected Automatically

When you access or use the Services, we automatically collect certain information about your device, browsing activity, and interactions with the Site. This information may include:

• Device Information: Device type, operating system, browser type and version, unique device identifiers, IP address, and mobile network information.
• Usage Data: Pages visited, time spent on pages, click patterns, search queries, game preferences, betting history, session duration, and referring URLs.
• Location Data: General geographic location derived from your IP address or device settings, to the extent permitted by applicable law.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, pixels, and similar tracking technologies (see Section 5 for more details).

2.3 Information from Third Parties

We may receive information about you from third-party sources, including payment processors (e.g., GCash, PayMaya, banks), identity verification services, fraud prevention services, and marketing partners. This information helps us verify your identity, prevent fraud, comply with legal obligations, and improve our Services.

3. How We Use Your Information

jili01 uses the personal information we collect for the following purposes:

3.1 Providing and Managing Services

• Creating, maintaining, and managing your jili01 account.
• Processing deposits, withdrawals, and other financial transactions.
• Providing access to games, sports betting, and other features of the Services.
• Responding to customer support inquiries and resolving disputes.
• Sending transactional communications such as account confirmations, withdrawal approvals, and security alerts.

3.2 Compliance and Legal Obligations

• Verifying your identity and age to ensure compliance with legal requirements and prevent underage gambling.
• Detecting, preventing, and investigating fraud, money laundering, and other illegal activities.
• Complying with applicable laws, regulations, and licensing requirements, including Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations.
• Responding to legal requests, court orders, subpoenas, and regulatory inquiries.

3.3 Marketing and Promotions

• Sending promotional offers, bonuses, newsletters, and marketing communications via email, SMS, or push notifications (with your consent where required).
• Personalizing marketing content based on your preferences and gaming activity.
• Conducting surveys, contests, and promotional campaigns.

3.4 Service Improvement and Analytics

• Analyzing user behavior and preferences to improve the Services, develop new features, and enhance user experience.
• Conducting research, statistical analysis, and performance monitoring.
• Testing and troubleshooting technical issues and optimizing platform performance.

3.5 Security and Fraud Prevention

• Monitoring for suspicious activity, unauthorized access, and security threats.
• Enforcing our Terms and Conditions and other policies.
• Protecting the rights, property, and safety of jili01, our users, and third parties.

4. Data Sharing and Disclosure

jili01 does not sell your personal information to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:

4.1 Service Providers and Business Partners

We engage third-party service providers to perform functions on our behalf, including payment processing (GCash, PayMaya, bank partners), identity verification, customer support, marketing and advertising, analytics, hosting, and security services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal and Regulatory Authorities

We may disclose your personal information to law enforcement agencies, regulators, government authorities, and courts when required by law or when we believe disclosure is necessary to comply with legal obligations, prevent fraud, protect our legal rights, or respond to legal processes such as subpoenas or court orders.

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, bankruptcy, or other corporate transaction, your personal information may be transferred to the acquiring entity or successor organization. We will notify you of any such change in ownership and provide you with choices regarding your personal information.

4.4 Consent and Other Lawful Purposes

We may share your information with third parties when you have given us explicit consent to do so, or when such sharing is necessary for purposes compatible with those for which the information was originally collected.

5. Cookies and Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognize your device, remember your preferences, and improve your experience on the Site. jili01 uses cookies and similar technologies such as web beacons, pixels, and local storage to collect information about your browsing activity.

5.2 Types of Cookies We Use

• Essential Cookies: Required for the operation of the Site, including account authentication, security features, and session management. These cookies cannot be disabled.
• Performance Cookies: Collect information about how you use the Site, such as pages visited and error messages, to help us improve performance and user experience.
• Functionality Cookies: Remember your preferences, such as language settings, username, and game favorites, to provide a personalized experience.
• Marketing Cookies: Used to deliver targeted advertisements and measure the effectiveness of marketing campaigns. These cookies may track your activity across different websites.

5.3 Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Site and limit your ability to use certain features. Most browsers allow you to block third-party cookies while still accepting first-party cookies.

6. Data Security

jili01 employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security practices include:

• Encryption: We use 256-bit SSL (Secure Socket Layer) encryption to protect data transmitted between your device and our servers.
• Access Controls: Access to personal information is restricted to authorized personnel who require it to perform their job functions. All employees and contractors are bound by confidentiality obligations.
• Regular Security Audits: We conduct regular security assessments, vulnerability testing, and penetration testing to identify and address potential security risks.
• Secure Data Storage: Personal information is stored on secure servers with firewalls, intrusion detection systems, and other protective measures.
• Account Security Features: We encourage users to enable two-factor authentication, use strong passwords, and regularly update their account credentials.

While we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, and you acknowledge and accept the inherent risks of transmitting information online.

7. Data Retention

jili01 retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on the nature of the information and the purposes for which it is used.

Generally, we retain account information for the duration of your active account and for a reasonable period thereafter to comply with legal and regulatory obligations, resolve disputes, enforce our agreements, and prevent fraud. Financial transaction records are retained in accordance with applicable accounting and tax laws.

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention and deletion policies.

8. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include:

• Right to Access: You have the right to request access to the personal information we hold about you and receive a copy of that information.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
• Right to Erasure: You may request deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
• Right to Restriction: You may request that we restrict the processing of your personal information in certain situations.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to Object: You may object to the processing of your personal information for certain purposes, such as direct marketing.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided in Section 13. We will respond to your request within the timeframe required by applicable law. Please note that certain rights may be subject to limitations or exceptions as permitted by law.

9. Third-Party Services

The Services may contain links to third-party websites, applications, or services that are not owned or controlled by jili01. This Privacy Policy does not apply to those third-party services. We are not responsible for the privacy practices or content of third-party websites or applications.

We encourage you to review the privacy policies of any third-party services you access through links on the Site. jili01 does not endorse or assume any responsibility for third-party privacy practices.

10. International Data Transfers

jili01 operates in multiple jurisdictions and may transfer your personal information to countries outside of your country of residence for the purposes described in this Privacy Policy. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer personal information internationally, we implement appropriate safeguards to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include standard contractual clauses, adequacy decisions, and other legally recognized transfer mechanisms.

11. Children's Privacy

The Services are intended solely for users who are twenty-one (21) years of age or older. jili01 does not knowingly collect, use, or disclose personal information from individuals under the age of 21. If we become aware that we have collected personal information from a person under the age of 21, we will take immediate steps to delete that information.

If you are a parent or guardian and believe that your child has provided personal information to jili01, please contact us immediately so that we can take appropriate action.

12. Changes to This Policy

jili01 reserves the right to modify, update, or amend this Privacy Policy at any time in our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page and notify you through the Site, email, or other appropriate means.

Your continued use of the Services following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Customer Support: [email protected]
Live Chat: Available 24/7 on the jili01 website

We will respond to your inquiry as promptly as possible and within the timeframe required by applicable law.